SERVICES

HOW TO ORDER

To place an order, you can email, call, text, or message us on Facebook. We have changed our website to make it easier for you! Add the products you wish to purchase to your cart. Then go to your cart and hit submit. You will get an email confirmation. (CHECK YOUR JUNK MAIL). We will contact you promptly with a shipping quote. This helps us answer any questions you may have and recommend products to you. We love to get to know our customers this way!

Pricing on orders/shipping is only good for 24 hours. When payment has been made, please get in touch with us to confirm.

Email: rogierpoultry@yahoo.com

Office: 913-879-2587

Katlyn’s Cell: (618) 974-2898

SHIPPING

We ship 5 days a week, Monday-Friday. All products are shipped via USPS or UPS.

Shipping is not calculated in any of our prices except for most (but not all) GQF items. We will get you a quote once we receive your order. We will need your address to figure out shipping. The dimensional weight determines shipping. Orders will be shipped once payment is received. Some products will be directly shipped from the manufacturer. We are not responsible for any packages once they leave our facility & ship out. It is out of our control whether your packages are delayed or lost by the carrier. Please contact us & we will try our best to assist you!

**Certain medications are not for sale or cannot be shipped to California residents. Please check with us.

We do not ship outside the United States.

We cannot guarantee that claims will be approved. If you wish to buy insurance on your package to guarantee an approved claim and get paid for any damages, please let us know when ordering.

PAYMENT

We accept Venmo, Facebook Pay, PayPal, or Cards.

When payment has been made, please get in touch with us to confirm.

We charge a 4% fee for all card payments over the phone. In order to process your card, we will need the card #, expiration date, and 3-digit code on the back of the card.

There is a $35.00 fee for all checks returned.

PRICING

Prices are subject to change without notice. We do our best to keep our prices updated but some times the manufacturers change their pricing and descriptions without notifying their dealers. We cannot be responsible for any errors in the descriptions or listed pricing. DUE TO THE FLUCTUATING COSTS OF RAW MATERIALS, ALL PRICES ARE SUBJECT TO CHANGE.

SALES

All sale prices or show specials are FINAL SALE. We do not accept returns on any deals.

RETURNS & REFUNDS

Please contact us for returns. We accept returns within 5 days of arrival if the item is unopened and unused. We are not responsible for shipping charges to return any products. There will be a 20% restocking fee for all items being returned. Refunds will be given once we receive the products back. No refunds on shipping charges or card fees unless we make the error. No returns on vaccines.

DAMAGES

We cannot be responsible for any shipping damages or missing products during transit. Once a package or product leaves our hands, we are not responsible. If any damages may occur, please contact us immediately (within 2 days of receiving order) and we will file a claim with the carrier facility. To do so, we will need pictures of the package itself and the product inside that is damaged. The product must be BRAND NEW & have no changes made to it.

We cannot guarantee claims to be approved. If you wish to buy insurance on your package to guarantee an approved claim and get paid for any damages, please let us know when ordering.

This site and all content are the property of Rogier Poultry. Customer information is all confidential; nothing is shared with or sold to any other individual or company. Customer information includes name, address, phone number, email, card, and account information.We cannot be responsible for any medication dosage errors. We are not a pharmaceutical company; therefore, all of our dosages are suggestions.

SHIPPING & HANDLING

FEES

For orders being shipped, a shipping and handling fee will be added. All orders are subject to a handling fee. Larger items (such as exhibition cages) will incur an additional packaging & handling fee.